These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The cause for these issues could be a program that monitors the Winsock protocol for Windows conflicting with Apple software. Your iTunes shows different messages like the backup session failed, a session could not be started, an error occurred or an unknown error occurred -1. For an iOS device using iOS 5 or later on the same Wi-Fi network as your computer, with iTunes 10.5 or later and one of these operating systems: Mac OS X v10.6.8 Snow Leopard or later and Windows XP, Vista, Windows 7 or 8. check the "Full control" checkbox and hit "Apply" and then "OK" twice.įirst you need to check the system requirements for wi-fi syncing. select the Security tab and click the edit button and highlight "Everyone" right click on the "Backup" folder and select "properties" Navigate to the C:\Users\USERNAME\AppData\Roaming\Apple Computer\MobileSync iTunes could not back up iPhone because the backup could not be saved Part 2: 7 Common Troubleshooting on iPhone/iTunes Won't Backup
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